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Nolan Transportation Group

Engaged Employer

RUN - Customer Service Representative Nolan Transportation Group Employee Review

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

-Lukewarm pizza paid for by the company after selling your soul here for years.

Cons

-Rude co-workers -Micromanagement to a new level -Rules/processes change daily -Commission structure changes to lessen the pay of reps

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Nolan Transportation Group Response
1y
Eek! Really sorry to hear you had such a negative experience working here. We have several new programs in place that are focused on improving leadership and communication, and have recently implemented several new compensation structures that should be advantageous for sales reps. I also hope you felt comfortable reaching out to senior management and/or your HRBP with these issues while you worked here-- we're here to help! If you want to discuss this further, please feel free to reach out to hrteam@ntgfreight.com

Explore other reviews about Nolan Transportation Group

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The people make work easier and enjoyable.

Cons

Logistics is constantly changing. This is not a company issue, but you have to be prepared to stay on your toes and adjust on the fly in this industry.

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Nolan Transportation Group Response
4mo
This is great to hear! Thanks so much for sharing your experience.
3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NTG was a place where I thought I would be long term. Working in the Dallas office, I genuinely felt like I had found a home. I enjoyed everyone I met and the friendships I made along the way. The memories I made with my hiring class are ones I’ll never forget. I sincerely hope our paths cross again. I’d also like to thank my managers for their exceptional leadership. I truly gained valuable skills that I’ll carry with me into my next role. The same goes for everyone I met in NTG’s Austin office during my visit.

Cons

As for the companies decision, I have a lot of thoughts. From my perspective, this came down to numbers on a spreadsheet. What wasn’t seen was the work that many of us put in behind the scenes during a very difficult market, often working stale accounts that had little chance of converting because of past relationships and mistakes. I strongly disagree with the decision. That said, I can honestly say I gave this job everything I had and more. I left it all on the field, and I’ll always be proud of that. Despite how things ended, I’m grateful for my experience at NTG, the people I met, and everything I learned along the way. I’m excited to see what I can accomplish in my next role and where this next chapter takes me.

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