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Northwest Federal Credit Union

Engaged Employer

A Company You Should NOT Work For - Anonymous employee Northwest Federal Credit Union Employee Review

1.0
Oct 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cadillac Health Benefits! (don't count on these staying around for much longer)

Cons

NWFCU is a company you shouldn't want to work for. Glassdoor recently posted an article "7 Companies You Should Never Work For" and sadly NWFCU fits all 7 red flags given. 1. A High Turn-Over Outfit - Since bringing on CEO Chris McDonald NWFCU has seen tremendous turn-over on every level. 2. Poor Company Culture - NWFCU was once known for its culture of putting Members first and employees second. Now the culture is all about the bottom line with employee satisfaction at the bottom of the list. 3.Great curb appeal, needs interior renovations - NWFCU has recently renovated the executive suite to the tune of $2M while having employees work off a system that does not meet member needs 4. Top heavy - This organization is so top heavy that the employees feel the weight daily. The executive team is entirely out of touch sitting in their newly renovated suite, rarely coming down from their castle and never providing any transparency on new decisions, policy or procedures. 5. Perpetual Promiser - At every employee All Hands meeting the executive team makes new promises, promises of growth opportunities, work on employee satisfaction and transparency throughout the organization. These promises have been made since Mr. McDonald has come on board and not one has been followed through on. 6. Stagnation - External hires are all the rage at NWFCU, while there is the occasional internal move it is never compensated at the level of external hires. Internal employees are rarely given promised training or job growth opportunities to move up in the corporation. 7. Directionless Ship - With the lack of transparency no one knows what the executive team is going to do. With the bottom line as the priority, it seems like anything goes but no one knows where. An example would be the new Consumer Lending Center, the CU spent millions of dollars in renovations only to realize that the area was a bad fit and to incorporate an entire department into another. Mistakes are made and not owned up to.

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Northwest Federal Credit Union Response
9y
Thank you for recognizing the great benefits that Northwest Federal offers to employees. We hope that you took advantage of our channels of communication such as the Ethics Line, staff committees, Human Resources and conversations with your Leadership team while you were employed with NWFCU and wish you well in your future endeavors.

Explore other reviews about Northwest Federal Credit Union

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent staff, benefits, and experience

Cons

The office is a bit old

2.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok, some employees are nice

Cons

A lot of favoritism going on and secret relationships some managers are just straight unprofessional , basically anyone is being put there. Many complaints and HR does nothing, many people manage to not work and since they are the managers favorite no one can say a word. Do not work here if you don’t want crazy drama

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