Does Northwest Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Federal Credit Union employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Northwest Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Northwest Federal Credit Union?

42% of Northwest Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Federal Credit Union 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Northwest Federal Credit Union?

Member Service Representative (11) , Intern (7) , Anonymous (5) , MSR II (5) , Collector (4) , Msr (4) , Collections Specialist (3) , Loan Processor (3) , Administrative (2) , Commercial Lending (2) , EServices Specialist (2) , Human Resources (2) , IT Infrastructure Intern (2) , Inbound Supervisor (2) , Loan Officer (2)

What are the pros of working at Northwest Federal Credit Union according to real employee reviews?

"the benefits they offer are great" ((in 54 reviews)); "Great people to work for and with." ((in 11 reviews)); "A few of my coworkers are nice" ((in 8 reviews)); "Pay is fair." ((in 8 reviews)); "Great benefits package" ((in 6 reviews))

What are the cons of working at Northwest Federal Credit Union according to real employee reviews?

"Some departments can be rough, overall the credit Union tries to weed out any managers who don’t align with their values." ((in 7 reviews)); "Inexperienced CEO." ((in 7 reviews)); "Consistency in communication." ((in 6 reviews)); "The culture was awful." ((in 5 reviews)); "Low Morale of Employees" ((in 5 reviews))

What are the top reviewed Northwest Federal Credit Union locations?

Herndon , Arlington , Reston , Norfolk , Leesburg , Manassas , Portland , Plano

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Northwest Federal Credit Union

Northwest Federal Credit Union reviews

IT support - Technical Support Analyst Northwest Federal Credit Union Employee Review

2.0

Jun 25, 2012

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

good compensation time off and 401k

Cons

High stress level and difficulty submitting reccomendations

Northwest Federal Credit Union Response

11y

We are sorry to hear that you found it difficult to make recommendations during your time with Northwest Federal. Today more than ever, Northwest Federal values our employees’ input and relies on the sharing of ideas to advance as an organization. We welcome feedback as a chance to improve employee morale and ultimately, member service.

Explore other reviews about Northwest Federal Credit Union

5.0

Jul 11, 2026

Intern

Recommend

CEO approval

Business Outlook

Pros

Excellent staff, benefits, and experience

Cons

The office is a bit old

2.0

Jun 14, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are ok, some employees are nice

Cons

A lot of favoritism going on and secret relationships some managers are just straight unprofessional , basically anyone is being put there. Many complaints and HR does nothing, many people manage to not work and since they are the managers favorite no one can say a word. Do not work here if you don’t want crazy drama

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Jobs at Northwest Federal Credit Union

Collections Specialist

Consumer Relationship Officer

Assistant Branch Manager

Floating Branch Member Service Representative

Branch Member Service Representative

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Northwest Federal Credit Union

IT support - Technical Support Analyst Northwest Federal Credit Union Employee Review

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