Poor training and lack of communication - Executive Admin Assistant Northwestern Mutual Employee Review

1.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The overall work environment was inviting

Cons

I joined Northwestern Mutual completely new to the world of finance. I was told when I was first hired that there was a lot of grace and a learning curve, but after a few months they decided I was not learning fast enough. They let me go with the justification that I asked too many questions (so I could learn) and that I was not working on tasks quickly enough. The issue was that my bosses did not take the time to explain or train me, but rather passed off those tasks to other people, so paperwork took me longer because I had to teach myself how to fill it out. I was told to do work that I had never been trained on, or do paperwork that only a licensed Financial Representative was allowed to do, so of course I asked clarifying questions to avoid mistakes. It felt like they gave me an excuse as to why I was being let go, but I am glad to be out of that environment. No one should be made to feel stupid by asking questions and trying to get better. On top of that, I was never told what my benefits were, and when they let me go they said they would not be paying out my vacation time because they took too long to process my paperwork. It did not matter that I asked about benefits multiple times over those months, they did not care enough to get it done.

Explore other reviews about Northwestern Mutual

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Benefits, Diversity in NY office

Cons

Long term strategy, priority, unclear.

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

This internship has allowed me to get real world experience from the very beginning. I've learned how to use LinkedIn Recruiter, make scheduling and screening phone calls, and gotten to shadow the Director of Recruitment during interviews. Compared to other internships that I applied for, Northwestern Mutual has allowed me to have far more exposure to what a real career in recruiting could look like. The office has a great energy and culture, and I am able to participate in fun team events, like going to the Cardinals baseball game. As for career growth, I really admire the emphasis that Northwestern Mutual places on growth and development. Through my time spent around this company, I've been personally and professionally challenged to grow. I've been given books to read, attended leadership meetings, and been given the opportunity to dive deep into my strengths. The management here has encouraged me to explore and shadow different roles to help me make an informed decision about what kind of careers I want to pursue after graduation. Overall, I can't recommend this company enough! They are truly focused on serving their clients well, and developing employees to reach their full potential.

Cons

None, I've had a great experience! This is an environment of growth, so it can require moments of being challenged and stretched to do things outside your comfort zone. I could see some people being uncomfortable with growth, so it's not the environment for everyone! But if you are willing to lean in, it will make such an impact on your life.

See reviews by: Helpful|Rating|Date|All