Not worth the time - Merchant Specialist Nuvei Employee Review

3.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- learned about the payment card industry - friendly colleagues - health benefits

Cons

This is a place to work if you are coming to Montreal and are not quite fluent in French yet. Poor pay, extreme disorganization, mediocre management, insufficient tech training, terrible products and dishonesty towards the client base make this a company to avoid unless one is desperate. Another problem is the company relies primarily on outsourced sales agents who tend to target the vulnerable (elderly, recent immigrants, poor) without any repercussions - sometimes leaving them with a five-year lease on a terminal that is not at all functional. Unless this is the kind of business you want to represent I would advise not to work here. Everyone is also very pressed for time so many tasks that are important are just forgotten or skipped by all levels of employees.

Explore other reviews about Nuvei

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Nuvei offers remote roles with excellent pay, a supportive management team, and a strong company culture. Career growth is encouraged through clear advancement opportunities and professional development support.

Cons

No cons at this time

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Nuvei Response
8mo
Thank you for taking the time to share your feedback. We are glad to hear that your experience with us has been positive. We truly value your perspective. Feedback like yours reinforces our commitment to creating the best work environment for our team members. We welcome any additional feedback that you might want to share at peoplefeedback@nuvei.com. Looking forward to your ongoing contributions and growth with us. Nuvei People Operations
1.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a lot of potential to become a really good global brand with a lot of opportunity with good ideas floating around...

Cons

Unstable with several critical leadership changes over the past year, a lack of transparency or clarity around objectives and goals, and very poor communication. Was fully remote, now it's RTO. Individuals seemingly feel disempowered to do their jobs professionally, provide necessary guidance and feel actually supported which is where a lot of the chaos, dysfunction, and frustration comes from. There is no sense of planning your day as everyday is a fire drill, and seemingly leader's are not learning from their lessons. Cultural rot with very low moral.

1
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Nuvei Response
3w
Thank you for sharing your feedback. We value the insights and appreciate you taking the time to share your perspective. We are committed to continuous growth as an organization and take all feedback seriously as we work to create the best possible experience for our team. Your voice matters. We welcome the opportunity to connect with you to discuss further. Please reach out to your local People Ops partner or to peoplefeedback@nuvei.com if you'd like to discuss your feedback directly. Nuvei People Operations
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