Toxic culture, worse HR team in the industry - Escalation Specialist OKG Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good salary. Nice office and excellent team.

Cons

90% of the Ireland team was made redundant. No support was offered by the company, no compensation package. Not even flexibility to work from home in the last month after we got noticed of the redundancy. This company shares a lot of its line of business with Okcoin which was always very suspicious form the beginning. The HR team based in Malta was in charge of supporting Dublin. They promised a pension plan in every single employee job offer and this was never set and executed in over a year. The HR lead (Lucia) is unqualified, rude, and lacks soft skills. This is by far the worse job experience that I have even gone through. If you don’t speak Chinese, you won’t progress in this company.

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OKG Response
3y
Thank you for your feedback. We regret about your unfortunate experience with us. We strive to provide all necessary support and compensation in accordance with the requirement of the local laws and regulations. All personnel changes or movement are handled with the utmost respect and care. We will review our communication process and direct the respective departments on the necessary improvement actions. We stay committed as a global company that celebrate diverse cultures and backgrounds, actively seeking out high performing talents from all nationalities to build the future technology for the betterment of the world.

Explore other reviews about OKG

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, Hard Working Exchange that Expands the Globe, Good Pay.

Cons

Constant Change sometimes hard to keep up. At times long hours.

1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

Cons

- The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

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