If all departments are aligned, then OKX could be the best. - Customer Service Specialist OKG Employee Review

4.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Neat structure (tidy) within each department - Every position has a title and job-scope - Attentive to some feedback

Cons

- It's like this: My head is telling my right arm to move up, but it is unable to do so because of nerve damage. Then the arm eventually manages to sneak a little upward push, and then my ligament snaps and thwarts any attempt to do so. This is similar to how OKX is running, every department is segregated in knowledge and in goals that its almost the root cause of many of the issues they face. Due to this resources are poorly allocated and each problem is layered with a temporary, albeit flawed and extremely irreversible short term solution. The issue they had was they did not anticipate to scale so fast, and their pre-scale plans are not suited for growth. A body which has its parts working on its own will simply not function as intended.

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OKG Response
1y
Hello there! Thank you for leaving us your insightful and valuable feedback. Like our product feedback, we encourage company feedback to be shared with our CEO office hotline, where these insights can be handled by the right departments. Do reach out to your HRBP to locate the hotline, thank you again for sharing your feedback!

Explore other reviews about OKG

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, Hard Working Exchange that Expands the Globe, Good Pay.

Cons

Constant Change sometimes hard to keep up. At times long hours.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, many projects to work on.

Cons

Asia culture, master slave mindset.

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