OKG Malaysia - Senior Agent OKG Employee Review

4.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Learning and potential- You’re much encouraged to learn at Okg and you will have learning fund to utilise. Scope of work: most of the team will have their own scope of work where you do not have to work out if it. As long as you follow the OKR & KPI. Food allowance available. Transport allowance for noon & night shift.

Cons

Leadership: its really up to who becomes your leader. It shouldn’t be like that. Definitely an area to improve. Culture: mostly Chinese culture even though the company takes pride in a diversity environment. No worklife balance. 5 days office. Shifts on top. Taking a toll on my mental health.

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OKG Response
1y
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Explore other reviews about OKG

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, Great learning opportunities, great management that that had to work across timezones & cultures

Cons

many of the staff I was in contact with with worked during the Beijing timezone, so overnight work was the main option

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good. There were a lot of talented people who cared about doing a good job.

Cons

Restructuring was continual. Extremely high turn over. Lack of actually wanting to do the right thing.

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