Great company overall - IS is completely mishandled - Senior FIeld Support Specialist OhioHealth Employee Review

2.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Healthcare company means that they provide many opportunities to improve and take care of your health. This includes biometric bonuses to your paycheck, a healthy HSA with a low deductible, and a huge network to get the healthcare you need.

Cons

IS at this company has been on a lengthy hiring freeze, leading to no raises, promotions or backfilling at all. Even after recovering from the pandemic, changes and exceptions have not been made. This leads to folks leaving for other, better opportunities, often being told “money isn’t the only thing that matters”, then leadership not having the ability to backfill. Cycle of continuing understaffing and overworking with no end in sight. Mid level leadership often points the finger at senior leadership, and no changes have been made.

Explore other reviews about OhioHealth

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and fair scheduling

Cons

Pay needs to be higher

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OhioHealth Response
4mo
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. We know how important compensation is, so we're sorry to hear that this was challenging for you. This will help us more clearly take any necessary action. We're happy to know that you valued our benefits and scheduling practices. Thank you for your hard work, best of luck to you in your career.
2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay for associates, but does it matter when your job isn't secure??

Cons

Another disappointing decision from corporate: eliminating all nurses in urgent care, regardless of tenure or performance. This feels like another example of leadership prioritizing small cost savings and lining their own pockets over patient safety and quality of care. Nurses were informed through a last minute Teams meeting where the director read from a prepared script about pre- and post- COVID staffing and the decision to return to so-called “national staffing standards.” No questions were allowed. Meanwhile, 16 job postings for medical assistants have already appeared in order to replace these asaociates (some nurses have already had the unknowing pleasure of training their MA replacements and learned that fact during the meeting! Wonderful!). If the change truly reflects national standards, even minimal research quickly raises questions about that explanation. It’s incredibly disheartening to see decisions like this being made at the expense of the nurses who have consistently supported these clinics and truly care about the patients they serve. Don't visit their urgent cares if your goal is to receive safe, competent care.

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OhioHealth Response
3mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We're sorry to hear about your experience at OhioHealth. We aim to maintain an environment where everyone feels heard and are committed to helping our leaders grow so that we can all succeed together. We recognize your experience with layoffs and leadership, and understand the surrounding challenges. We love our community and our commitment is to not only provide exceptional healthcare, but to exercise the privilege of showing how much the community means to us. Your review will help us take any necessary action. Thank you again for your feedback, and thank you for your hard work.
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