Things started well, then it all declined - Anonymous employee OhioHealth Employee Review

1.0
Feb 8, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Felt good to work at a local place that was helping people.

Cons

Management always had a new story for why we were short staffed or why things were delayed. Then we were promised salary reviews to get up to market rates. That turned into a massive outsourcing to India. We had to train our replacements. We were lied to multiple times about transparency, the purpose of outsourcing and other things. OhioHealth said it wasn't sending any work to India, but we had rooms full of people in India that we had to train remotely. OhioHealth let a lot of local, loyal expertise leave the building. Now some unknown number of people in India have access to all OhioHealth patient medical records. I'm sure they won't admit this publicly, but it is true. I have no issue with people in India or anywhere else. But as a whole, they don't have the best reputation for following the law or not selling information.

Explore other reviews about OhioHealth

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, great managers

Cons

Pay is lower than most

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OhioHealth Response
2mo
Thank you for your transparency about your experience. We need feedback like yours to continue making OhioHealth a great workplace. We take compensation seriously and recognize how that can be challenging. We are making it a priority to ensure we are providing the tools our associates need to succeed in their current and future roles. We hope that you continue to enjoy your work-life balance and management. Thank you again for your feedback. We're glad to have you on board with us!
2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay for associates, but does it matter when your job isn't secure??

Cons

Another disappointing decision from corporate: eliminating all nurses in urgent care, regardless of tenure or performance. This feels like another example of leadership prioritizing small cost savings and lining their own pockets over patient safety and quality of care. Nurses were informed through a last minute Teams meeting where the director read from a prepared script about pre- and post- COVID staffing and the decision to return to so-called “national staffing standards.” No questions were allowed. Meanwhile, 16 job postings for medical assistants have already appeared in order to replace these asaociates (some nurses have already had the unknowing pleasure of training their MA replacements and learned that fact during the meeting! Wonderful!). If the change truly reflects national standards, even minimal research quickly raises questions about that explanation. It’s incredibly disheartening to see decisions like this being made at the expense of the nurses who have consistently supported these clinics and truly care about the patients they serve. Don't visit their urgent cares if your goal is to receive safe, competent care.

avatar
OhioHealth Response
3mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We're sorry to hear about your experience at OhioHealth. We aim to maintain an environment where everyone feels heard and are committed to helping our leaders grow so that we can all succeed together. We recognize your experience with layoffs and leadership, and understand the surrounding challenges. We love our community and our commitment is to not only provide exceptional healthcare, but to exercise the privilege of showing how much the community means to us. Your review will help us take any necessary action. Thank you again for your feedback, and thank you for your hard work.
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