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      OnTrac

      Engaged Employer

      OnTrac reviews

      Very bad company - Driver OnTrac Employee Review

      1.0
      Oct 9, 2024
      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are a 1099 contractor which is cool when it comes to freedom but that's about it.

      Cons

      Low pay at $2 per stop. Grouped stops are $2 regardless of how big or how many packages also. You have to use your own personal vehicle which means after gas and maintenance you'd be lucky to be making $1 per stop. Averaging about 500-1200 a week and it solely depends on how the managers are feeling. If you don't suck up and obey, good luck getting any packages. Very corrupt team of managers and RSP that make it very difficult for any drivers to actually make a living. If you don't complete a stop because business is closed or you can't get in, you HAVE to return the package to the warehouse the next morning whether you work or not. The best part? You don't get paid at all if you don't complete the stop and you don't get paid to drive all the way back to the warehouse and return it. Corrupt. You can be suspended for literally any reason and if the managers don't like you personally, good luck.

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      OnTrac Response
      2mo
      Thank you for taking the time to share your feedback. We understand your concerns and appreciate you raising them. The services referenced in your post appear to have been performed through a separate business that you worked directly for. As such, questions or concerns regarding your experience are best addressed directly with the company for whom you provided services. We encourage you to reach out to that company to discuss your concerns and explore potential resolution. Thank you again for sharing your perspective.

      Explore other reviews about OnTrac

      5.0
      Jun 26, 2026
      Account support team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

      Cons

      The pay could be a little better for certain positions.

      1.0
      Jun 28, 2026
      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a pay check

      Cons

      This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

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