PennyMac is a great place to work!! - Vice President PENNYMAC Employee Review

5.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

PennyMac's Servicing leadership are the best in the business! They come with tons of domain experience, and are strategically growing PennyMac's Servicing portfolio. Steve Bailey is super-approachable, and the leaders in his span are very involved and always available. I was lucky enough to work for Karen Abram, who is truly one of the best people leaders I've ever met. PennyMac has a great culture. In the Servicing Org, there are quarterly employee engagement events to recognize top performers and do fun things! At a department level, there were monthly team lunches, etc. Speaking of lunches, PennyMac has an on-site cafeteria (PennyPantry) at their Fort Worth and Moorpark offices, which make it super- convenient to grab breakfast, lunch, snacks, etc. PennyMac also has an on-site gym with locker room\ showers at the Fort Worth office. The benefits package offered for health\ dental\ vision are comparable with industry norms. PennyMac offers a 401k savings plan and matches dollar for dollar up to 4%. PennyMac's compensation package is fair, and in line with industry standards. PennyMac pays for performance, and their bonus programs and merit increases are consistent with that philosophy. If you're used to "dialing it in" everyday at work, PennyMac is not the place for you. However, if you're a bright, humble, and hard working person, you'll do very well in the PennyMac culture, and be rewarded accordingly. PennyMac offers TONS of opportunities for exposure to Senior Leadership, and TONS of opportunities to get involved and do meaningful, impactful work. One of PennyMac's core principles is to be an agent of change. PennyMac encourages it's team members to speak up if they have ideas for process improvement, cost savings, loss reduction, or to generate revenue. With PennyMac being an up-and-coming MAJOR player in the mortgage space, now is a GREAT time to get in, and lay down some roots. If you're considering joining, do it, you'll be glad that you did!

Cons

The ONLY areas for opportunity are: Tech stack is outdated. There are projects underway currently to upgrade a lot of this, though. Vacation time off is not in line with industry standards. Coming in, you get 2 weeks\ year for FVP and below. You get 3 weeks\ year starting at 5 years of service.

Explore other reviews about PENNYMAC

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people work here, good energy

Cons

Very intense and high pressure

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PENNYMAC Response
4mo
We would like to extend my sincere thanks for taking the time to share your thoughts and feedback about your experience with our company. We value all of our employees' feedback, and we appreciate your insights on the pros and cons of the company. Our direct managers are a critical asset to our company, and we're glad to hear that you find them to be caring and supportive. We also understand that supportive coworkers and casual attire create a relaxed and pleasant working environment for our employees. We'll take your feedback into careful consideration, and we'll make needed changes to ensure we're providing a realistic work environment for our loan officers. We understand that some processes here can be frustrating to you, but rest assured that we're working hard to improve in that area. At our company, we encourage our employees to be top producers by performing to the best of their abilities. Therefore, we'll examine the possibility of reducing micromanagement to boost productivity for all. Lastly, thank you for your willingness to learn and grow. We believe that a strong team is a team that is constantly developing, and we hope you find value in the resources we offer to help you succeed in your role.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Training was always provided and you were never rushed to learn. Snacks were given on a daily basis. You had a Penny Pantry in the building that offered free coffee/Soda and a variety of food selections at a resonable price.

Cons

Low paying position at $22.00 an hour to start with no increases. The department couldnt find other Loan Specialist for the longest time and then increased the position to $27.oo an hour in an effort to attract more people. Four of the employees that were already there for a few years in the department were allowed to work remotely on Thursdays and Fridays, every new Employee had to work on site. Bonus was paid a month and a week after the quarter, so March's bonus was given to you on May 7! Human Resources lied and was extremely unprofessional, when challenged they offered no response or made up false information. My recommendation after being rehired and resigned, is to run in the opposite direction, and dont look back.

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PENNYMAC Response
1w
Thank you for taking the time to share your review of your experience with us. We appreciate your candid perspective, and we're glad to hear you found value in our training programs and appreciated our daily office surroundings and pantry resources. We completely understand that compensation, benefit costs, and clear policy transparency are top priorities. We hear your frustrations regarding how starting pay adjustments, localized remote schedules, and incentive timelines can impact the day-to-day experience. We constantly review our compensation structures and internal procedures to ensure fairness, remaining competitive in the market while balancing our overall team dynamics. Regarding your feedback on our communication, we take your comments very seriously. Our company deeply values open communication, and it is never our intention to create an environment where an employee feels unheard or unsupported. We are continuously evaluating ourselves to learn from our employees' experiences and improve our management practices. Even if we cannot change the past, we are genuinely driven to influence the future. Because you have the unique perspective of having spent time with us across multiple tenures, we invite you to reach out directly to our corporate human resources team at employeerelations@pennymac.com. We want to listen carefully to your feedback and ensure your specific insights are thoroughly noted as part of our continuous improvement strategy. We value your time with the team, and we wish you the very best in your future endeavors.
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