4.0
Mar 6, 2021
Current employee, more than 1 year
Westlake Village, CA
Recommend
CEO approval
Business Outlook
Pros
Great work environment and group of people
Cons
The work is non stop. There is always high priority projects.
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Users say... "Great people and move quickly as compared to the larger institutions" "Pay and workload balance were good (compared to other call center positions) when the market was hot." "Company offers good benefits and Penny pantry is great." "I have been with the company for several years now and can say that PennyMac has a great culture." "Work from home was good"
Users say... "This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." "No training and lack of assistance" "Some managers are good but not enough of them to make up for the bad ones." "Virtually no work life balance" "No bonuses to anyone that isn't in management."