Pros
Cool colleagues. Clean bathrooms. Good training.
Cons
One of the highest turnovers in the industry. I think their goal is to have a high turnover so you work yourself to death trying to meet their metrics only to get fired or resign and walk away from your pipeline so they don't have to pay you. Terrible upper management who puts pressure on lower management and in turn all others suffer. Unattainable metrics (everyone has had a write-up at some point at this company). As your call #'s go up, your call-to-app will go down because it's impossible to do an application on people who were transferred to you who have no intention of refinancing. As your call-to-app goes down, you will receive a write-up. If you increase the number of applications you take to increase those numbers (doing applications on people who you know the loan won't close), your call to app will go up but your app to funding will go down. Micromanaged to death. No work-life balance. I have a friend who still works there. He is in the top 15 Loan Officers by funding and currently has a write-up. He has to hear his manager complain on a daily basis about his call volume. Nothing anyone does is good enough at this company. They care more about metrics than the bottom line. This goes to show, even if your end goal is to close many loans, you still aren't good enough. Their goal is to get you to meet their metrics, not close loans. While I was there (one of the only females), I had a perverted manager who always stood really close and when I was sitting down he'd lunge his crotch in my face when my head was at his waist level.
