4.0
Jul 21, 2021
Anonymous employee
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
nice wlb and benefits, really friendly environment.
Cons
sometimes can be busy and work far beyond 8 hours
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Users say... "Great people and move quickly as compared to the larger institutions" "Pay and workload balance were good (compared to other call center positions) when the market was hot." "good benefits if you're on full" "I have been with the company for several years now and can say that PennyMac has a great culture." "Currently have the option to work from home"
Users say... "This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." "No training and lack of assistance" "Virtually no work life balance" "Some managers are good but not enough of them to make up for the bad ones." "They had massive layoffs due to increase in interest rates"