2.0
Aug 11, 2021
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Good pay Normal benefits Leads could be better but at least your not cold calling
Cons
After reading reviews, I have to think they’re fake. PennyMacs turn over rate is near 50%. Everyday people are leaving- loan officers, processors, management. The company sets insanely high metrics, they hire managers with no managerial experience, they changed their Lead buys and now half your leads are a joke. You aren’t forced to do overtime, but if you don’t and aren’t at their expectation, you will be hounded. You are so micro managed here some managers even give you a script you must follow- no deviation. Even with decades of experience you’re expected to ask your manager what rate you should offer. I recommend don’t walk, RUN from PennyMac.