Don’t value customers nor employees - Customer Service Representative PNC Financial Services Group Employee Review

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Working with the public. Sometimes high stress depending on the customer.

If you are under the right branch management, working day to day can be a breeze. The vacation policy is great, and the support they provide to help you move up in the company is easy.

The challenging part is keeping your branch manager happy by hitting your monthly goals, so they do not get pulled into meetings about the branch performance. If your branch has terrible traffic, it will get annoying fast, hitting the phones and the same clients every day. Try to work at a branch that does not work on Saturday's so you have more time for yourself.