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PNC Financial Services Group

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Do not be a Financial Advisor for PNC Investments in Illinois - Financial Advisor PNC Financial Services Group Employee Review

1.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are working in a legacy market like Pittsburgh or New Jersey this is a great opportunity. It all depends on the book of business you are inheriting. They did not have a sizeable book of business in Illinois when I worked there. They would just churn FAs and old National City FAs would inherit the books after the new FAs quit.

Cons

1. High turnover. I did not meet a new Financial Advisor at PNC Investments that lasted more than a year in Illinois. They would try to bring people from Pittsburgh but those individuals would also leave after a year due to low pay. They tried bring top advisers from Chase and Fifth/Third and they would leave within 6 months. 2. Low Pay. - Individuals in there 40s would be making less than $30,000 a year. Some were forced to pay back debt after they left. 3. Unfair goals. Suppose you inherit a $100 million book of managed money in Pittsburgh. You lose half of the clients and at the end of the year your book is $50 million. Suppose, in Illinois, you get a book of business of $2 million, you grow the business 5 fold to $10 million. Who should make more money - the individual who lost half the book or the individual who grew the business 5-fold? In PNC's world, the individual who has the larger book should get paid more. You are measured by how big your book is and not how well you grow it. In Illinois you will cover branches that have no history of getting investment accounts. You can turn things around but at the end of the year you are measured by the size of your book. You are getting compared to people in Pittsburgh who inherited books and are doing nothing to grow their business.

Explore other reviews about PNC Financial Services Group

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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