It was okay but I wouldn't recommend it - Customer Service Representative PODS Employee Review

2.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

You meet many people and the pay is decent and the hours are pretty much set either morning or afternoon and your days off change every week .good health benefits and coverage only if ur a full time employee

Cons

Horrible management very unorganized and most of them don't even know their own polices and getting days off and switching shifts is always a hassle also it doesn't matter what the reason is for missing a day it counts against you. It's also very stressful dealing with people non stop complaining on the phones and you only get a 30 min lunch and 2-15 min breaks if ur a full time employee. It's all about who likes who and who kisses up to the upper management

Explore other reviews about PODS

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to get into employment

Cons

No cons i have seen

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People know the brand but that’s it

Cons

This is the worst environment I’ve probably ever worked in, constant lies, awful culture where some people work remote others don’t, director level and above treat everyone else with zero respect. The pay is so below average it’s alarming. The amount of leaders who don’t know how to develop their employees is staggering and their are C level folks who have never hired in their careers before moving into the role.

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