Brilliant concept, but the execution needs work. - Call Center Supervisor PODS Employee Review

3.0
May 9, 2015
Recommend
CEO approval
Business Outlook

Pros

PODS has an exceptionally innovative product. Money is well spent on Marketing. There were benefits if you were full time. The IT, HR, and franchise teams were awesome. I spent a number of years there and moved up through the ranks. If you were in Long-Distance move or Corporate Sales, you could make some decent money. If you have a pulse you can get hired in the call center.

Cons

The call center is grueling. What call center isn't? I often had to take work home and do it uncompensated. Comp time was basically unheard of at my level. Floor coverage was sometimes thin. Benefits were average, although I considered them expensive for as large as the company was. If you were part-time or seasonal, no benefits for you. I have a feeling that some of the people that were "Managers" with no reports were overpaid. I never got a ride along, but I rented 2 containers.

Explore other reviews about PODS

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to get into employment

Cons

No cons i have seen

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People know the brand but that’s it

Cons

This is the worst environment I’ve probably ever worked in, constant lies, awful culture where some people work remote others don’t, director level and above treat everyone else with zero respect. The pay is so below average it’s alarming. The amount of leaders who don’t know how to develop their employees is staggering and their are C level folks who have never hired in their careers before moving into the role.

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