3.0
Jul 23, 2023
Former employee, more than 3 years
Clearwater, FL
Recommend
CEO approval
Business Outlook
Pros
Good hourly pay, bonuses and commissions, good benefits, positive-minded coworkers on USA-based teams, reasonable training, ability to work from home
Cons
Extremely long wait times for customers in the call center during peak season which makes them frustrated and hostile before speaking with you, increasing reliance on overseas call centers, lack of inspection prior to delivery of damaged or dirty containers to customers, no proration policy for monthly billing cycle, growing category of reasons to not offer customers refunds.