Pros
Pay is decent but not great Good co workers
Cons
Supervisory team is terrible. They are unable to answer basic questions. Their is a particular group of supes that stand around and literally gossip about their agents. Two of the sales supes are currently screwing and everyone but managers know. There is a particular sales supervisorbreaks dress code on the regular however nobody addresses her as she has been with the company for a very long time and is close with member of HR It's very hard to get noticed. If you're an employee that comes to work, has good attendance and does well, you "blend in" with the other 250 agents. The attendance policy is extremely strict. Customer service is completely overlooked and neglected. Sales is everything to this company and they're not shy about it