Not wonderful, but not terrible either. - Associate Panera Bread Employee Review

3.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Panera Bread is a great place to work part-time and bring in a little extra cash. If you are a dependable employee, they are more than willing to accomodate scheduling needs and let you work extra hours. Associate shifts are basically "day" and "night"- the days start early, but the nights end early. Either way, employees with children or families are able to get home at a reasonable hour. It is a good plac to get a crash course in customer service, and interactions with "regular" customers give something to look forward to. Managers are hired from within, so there is opportunity to advance

Cons

There are too many managers, and none of them are on the same page. It is difficult to learn the ropes when ten different people are doing things ten different ways. High level of unprofessionalism when dealing with employees is alarming. It is not uncommon to overhear the general manager referring to a trainee as "retarded" or swearing under her breath when a trainee needs help. When starting work at Panera, I had to learn most of my responsibilities by observing others or simply figuring it out on my own. Some of my co-workers have been employed at Panera for 3+ years and still make minimum wage. It is very difficult to get a raise.

Explore other reviews about Panera Bread

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people with good morals and values. Fun work environment. Great food fresh ingredients.

Cons

Be careful not to burn yourself while baking bread. Can gain a lot of weight eating bread 😆

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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