Don't "Join Papa" - Customer Service Representative (CSR) Papa Employee Review

2.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from Home. About it.

Cons

* All upper management is outsourced, indicating that this company cares more about their bottom dollar than it's employees. * Threats to employees in addition to micro management in order to keep them in line. * Screams "we care", plaster it everywhere, but don't really give a s*it about their employees. * Encourages employees to ignore doctor's orders, which is not a good look especially to a "health tech" company

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Papa Response
3y
Hi there, we're sorry to hear this. We appreciate your feedback and assure you that we take all feedback very seriously and all reviews are raised with the relevant team for consideration.

Explore other reviews about Papa

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome Workplace Great work Environment

Cons

No negative cons about the workplace

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture was lax which was great for employees but often lead to delays in projects.

Cons

Too many layoffs and ot much transparency from leadership.

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