Does Papa pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Papa. This rating has been stable over the past 12 months.

How satisfied are employees working at Papa?

62% of Papa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa?

Papa Pal (14) , Pal (7) , Enrollment Specialist (6) , Customer Service Representative (5) , Software Engineer (5) , Caretaker (3) , Visit Success Specialist (3) , Bilingual Customer Service Representative (2) , Care Pal (2) , Care Team Member (2) , Customer Service Representative (CSR) (2) , Customer Service Specialist (2) , Driver (2) , Inbound Specialist (2) , Member Engagement Specialist (2)

What are the pros of working at Papa according to real employee reviews?

"The people you help are great." ((in 17 reviews)); "Work from home life is great!" ((in 10 reviews)); "Great culture." ((in 9 reviews)); "Good mission and remote work possible" ((in 6 reviews)); "Great Benefits" ((in 5 reviews))

What are the cons of working at Papa according to real employee reviews?

"low pay" ((in 9 reviews)); "Financial struggles and layoffs, dependant on medicare" ((in 3 reviews))

What are employees saying about Papa layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa layoffs and their outlook for job security at Papa in 2026.

What are the top reviewed Papa locations?

Miami , Los Angeles , Tampa , Grand Rapids , Chapel Hill , Houston , Gainesville , Miami Beach , Tallahassee , Atlanta , Florida City , Weston , Toms River , Salt Lake City , Sidney , New York , Madison , Phoenix , Scottsdale , East Lansing , Tulsa , Raleigh , Austin , Dallas , DeSoto , Fort Worth , Texas City , Lubbock , San Antonio , Jackson

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Papa

Papa reviews

3.6

62% would recommend to a friend

(148 total reviews)

Andrew Parker

63% approve of CEO

45% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Papa has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

4.0

Jul 21, 2026

Lax culture overshadowed by layoffs and lack of transparency

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

The culture was lax which was great for employees but often lead to delays in projects.

Cons

Too many layoffs and ot much transparency from leadership.

4.0

May 12, 2026

Growth opportunities exist but processes need improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room for growth and a purpose driven roles

Cons

Room for growth in processes

4.0

Apr 11, 2026

Strong Foundation, Room to Connect Better

Executive administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Incredible company culture Supportive and inspiring CEO Plenty of opportunities for growth and development Overall, a place I genuinely loved working at

Cons

Some disconnect across teams / communication gaps at times Fewer perks compared to similar companies

Viewing 1 - 3 of 148 Reviews

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Jobs at Papa

Strategic Support Specialist

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Senior Manager, Business Operations

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Strategic Support Specialist

Senior Manager, Business Operations

Staff Backend Software Engineer - Community

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Papa reviews

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Lax culture overshadowed by layoffs and lack of transparency

Growth opportunities exist but processes need improvement

Strong Foundation, Room to Connect Better

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