Q: What are the top reviewed jobs at Papa?

Papa Pal (14) , Pal (7) , Enrollment Specialist (6) , Customer Service Representative (5) , Software Engineer (5) , Caretaker (3) , Visit Success Specialist (3) , Bilingual Customer Service Representative (2) , Care Pal (2) , Care Team Member (2) , Customer Service Representative (CSR) (2) , Customer Service Specialist (2) , Driver (2) , Inbound Specialist (2) , Member Engagement Specialist (2)

Question 1

Does Papa pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Papa employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Papa. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Papa?

Accepted Answer

62% of Papa employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Papa 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Papa?

Accepted Answer

Papa Pal (14), Pal (7), Enrollment Specialist (6), Customer Service Representative (5), Software Engineer (5), Caretaker (3), Visit Success Specialist (3), Bilingual Customer Service Representative (2), Care Pal (2), Care Team Member (2), Customer Service Representative (CSR) (2), Customer Service Specialist (2), Driver (2), Inbound Specialist (2), Member Engagement Specialist (2)

Question 4

What are the pros of working at Papa according to real employee reviews?

Accepted Answer

"The people you help are great." ((in 16 reviews)); "Work from home life is great!" ((in 13 reviews)); "Great Benefits" ((in 9 reviews)); "first culture" ((in 7 reviews)); "Good mission and remote work possible" ((in 6 reviews))

Question 5

What are the cons of working at Papa according to real employee reviews?

Accepted Answer

"low pay" ((in 9 reviews)); "Too many layoffs and ot much transparency from leadership." ((in 4 reviews))

Question 6

What are employees saying about Papa layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa layoffs and their outlook for job security at Papa in 2026.

Question 7

What are the top reviewed Papa locations?

Accepted Answer

Miami, Los Angeles, Tampa, Grand Rapids, Chapel Hill, Houston, Gainesville, Miami Beach, Tallahassee, Atlanta, Florida City, Weston, Toms River, Salt Lake City, Sidney, New York, Madison, Phoenix, Scottsdale, East Lansing, Tulsa, Raleigh, Austin, Dallas, DeSoto, Fort Worth, Texas City, Lubbock, San Antonio, Jackson

Papa

terrible - Customer Service Representative (CSR) Papa Employee Review

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