Toxic environment with poor management and broken processes - Anonymous employee Paycom Employee Review

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are the very best

Cons

Run, run, RUN. Don’t let the five star reviews from 2020 deceive you. This is the most toxic work environment I have ever been apart of as a working professional. Since Jennifer K left, HR (for an HRIS software, mind you) is non-existent. For any advice or guidance, they encourage you to submit an Ask Here just for the response from “HR” to tell you to ask your first level leader- helpful; who do they think asked us to submit the inquiry to begin with?! The decision making from upper management is abysmal; new half baked initiatives weekly, the elimination of Sales Regionals to have 30 Sales Managers report to a VP of Sales? Make it make sense. The “layoffs” to save a struggling stock conveniently falling right before bonus payouts and eliminating leaders and individual contributors only to repost the role 10 minutes later….. a company focused only on their bottom line. And AI? They talk about it but is it in the room with us? Unanswered inboxes, broken processes, teams eliminated with no one filling the gaps. And big green loyalty? Think 8 years matters? 10? They’ll send your anniversary flowers but years of service means nothing to upper management and Chad and there’s no dollar amount in the world that can ever make this opportunity worth it for you. So run. Run as fast as you can to find a company whose morals and actions align.

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Paycom Response
1mo
We operate with clear structure and experienced leadership guiding decisions at every level. Expectations are high, results matter and leaders are there to support their teams. We leverage AI in various aspects of our business and communicate that openly. You can learn more about our approach here: https://www.paycom.com/ai-standards/, and for further discussion, reach out to hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

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Paycom Response
6d
We're proud of the welcoming, collaborative culture at Paycom, and it's great to see that come through in your day-to-day experience. Thank you for sharing!
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
5d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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