Pros
health care at $1 a paycheck, free drip to Dallas each year, free gym, free yoga classes, $4 catered meals every day at lunch, your own cube that you can decorate, holiday events, free painting classes once a quarter, free gifts every month along with a free meal.
Cons
When i was first hired on they let me know that i would only be working 40 hour weeks with some overtime. My last 6 months there, the least i ever worked was 50 hours, and i frequently worked 60-65 hour weeks. There are specialists that only work 45 hours a week (even during our busy season) but what i didn't like was how the company didn't give work from people who worked more to people who worked less. The workload that you receive is a lot based on luck and there isn't a system to correct that. I was also told that, even with all of the hours that i put in, that i needed to work even more because of the workload given. They also tell you that you have a limit on how many clients that you have, but come the end of the year, that limit does not matter, so they will give you every client that they can from their new specialist setup, and you will keep all of those clients permanently. My last straw was how when I was out sick for half a week, i had several clients complain to my team leader about me not answering e-mails, so they wrote me up the day i got back from being sick. There wasn't a good system on how the company handles clients when you're away on vacation or sick. Any team can handle this how they want. and the team i was on would ignore my emails if they were too busy, which they were, so my clients didn't receive almost any contact while i was away and it fell on me because of this. My team leader specifically told me, "you need to come in to work. I mean, everyone gets sick." It doesn't matter how sick you are (a girl had her wisdom teeth removed and came into work the same day) they want you to come work. They also won't let you have off more than 5 business days at a time because of how busy they are, and the end of the year is completely blacked out so you can't spend a week with your family for xmas or new years. Other departments are more relaxed and don't work as many hours from what i hear (except for the NCS department). So, if you want to stick with this company for a long time, even though the pay is less for the other positions since they're not client facing, i would recommend those. Another con is that this is the only location, besides sales locations, so you can't transfer to another state if you're wanting to move someday. Lastly, the sales representatives do lie to clients frequently to get them to make a sale, and you will have to let the clients know that what they're wanting can't be done and do your best to defuse their anger.
