Succeed Fast or fail Miserably - Outside Sales Representative Paycom Employee Review

2.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

1) CULTURE - Drinking the koolaid is infectious. Everyone acts super stoked on everything Paycom and they do a really good job of driving that hard. The product is fantastic and the company is doing a really good job in driving it in the right direction. 2) SKILL - They really do hire some of the best people at Paycom. There are some quality people in all areas of the business. 3) Management - I have to say that Jeff as a sales leader was one of the best parts of working at Paycom. He's inspiring, attentive, and a joy to be around.

Cons

1) MONEY - The base salary make living really difficult since they keep it consistent in every state even though the cost of living in CA is vastly different than CA. It can be hard to succeed in sales so if you don't succeed fast, you don't get commission. 2) POLICY - The policy of wearing a full suit definitely works most places. However, in the Silicon Valley / SF area where most of the companies are wearing jeans and t-shirts, it doesn't always work out as well. Same with the general approach with the territory. In a start-up rich environment, it can be really hard to succeed when the companies in your small territory leave the area as soon as they are large enough to target. It can make it REALLY hard to succeed. 3) Management - not everyone is like Jeff.

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Paycom Response
9y
We agree, Paycom has a fantastic product, amazing culture and we do hire the best people. As with any true B2B sales position, commissions are important and Paycom offers uncapped commission potential, so regardless of where you currently reside you’re never limited on what you can make. A full suit is required for our sales reps as they meet with high level executives. They must match the look and demeanor to be a successful rep. We hope you speak with your regional manager or office manager about any future concerns you may have.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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