AVOID THE OUTSIDE SALES POSITIONS - Sales Representative Paycom Employee Review

1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

- My coworkers were nice and driven - Base salary is decent (doesn't end up being worth it when you're putting in 11 hours a day) - Earning potential - $1 insurance

Cons

ADVICE TO JOB SEEKERS-- find someone on LinkedIn that is a former Paycom sales rep and ask them to give you candid information on how it was and why they left. I wish I would have done this before I took the job. Paycom actually asks new sales reps to write Glassdoor reviews AT TRAINING-- notice how majority of the good ones say "less than a year". Just keep that in mind... Where to start. First of all, the management style is INCREDIBLY immature and EXTREMELY passive aggressive. Your manager can be smiling at you one moment and then turning around, rolling their eyes, and talking about you with your coworkers the next moment. Just because someone is a good sales rep does not mean they are going to be good at managing a sales team. When you're new, there is definitely a "sink or swim" mentality which is expected but this is literally a "throw you in the pool and hold you under water until you either can't take it anymore and leave or you miraculously learn how to breathe under water" type of situation. You are offered little to no support. When I was going on my first few appointments in which my manager said they'd attend with me, they told me 15 minutes before we were supposed to leave that they were going with another VERY tenured rep on their appointment instead. They chase revenue and will abandon you. You get FIVE days of vacation and are looked down on if you take it. I would honestly compare Paycom to a cult. I was actually worried about leaving the office for fifteen minutes to pick up my lunch or go to the bathroom-- EVERYTHING IS MONITORED. If you're looking for a company that respects you and legitimately cares about your development, look elsewhere. You are not valued until you start bringing in SERIOUS revenue. A work/life balance is a myth at Paycom. LAST PIECE OF ADVICE-- actually ask them about what the turnover rate is for sales reps. Out of the training classes of about 20 people that they turn out every month, WELL OVER HALF are gone within the first year.

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Paycom Response
9y
We invite employees across career stages and roles throughout the company to leave voluntary, anonymous reviews on Glassdoor. This sometimes includes sales representatives who are near or have completed their six week training curriculum. Paycom is proud to provide a premier sales training experience for all of our new sales reps and continuous learning opportunities with our chief sales officer. Additionally, the HR technology industry is competitive and requires driven sales professionals. Our training program prepares representatives, maximizing their earning potential and success. We are committed to supporting our sales teams and are actively working to continually improve training, including the training our managers receive. During the interviewing and selection process, we work to provide a very clear example of what the environment is like and what the expectations are. We realize the fast paced environment isn’t for everyone and wish you luck in finding the right fit for you.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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