Unfortunate outcome at what I thought was a good company. - Network Operations Technician Paycom Employee Review

2.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

There are many pros for working at this company: Healthcare benefits, Training opportunities, opportunities to become a leader, working with cutting edge technology, and many more. I can be a great place for a intelligent, hard working, dedicated person. But..

Cons

The major Con of working at this company is that there are very few strong leaders that provide good direction to subordinates. If one is unlucky they could end up working under a manager that doesn't actually know what is going on with the team they are over. Assumptions and perception become the way some leaders choose to make their decisions in handling people. They don't investigate as to why something may be occurring. If you ever experience something that would be considered unethical, racially offensive, some sort of harassment; be mindful of whom you report it to. Reporting it to a Team Lead in the hopes that they will handle it correctly is not the best avenue, in my experience. Nothing was done to remedy the situation, and within two weeks I was fired after reporting that a team member made a racially offensive comment in the presence of myself and one other team member.

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Paycom Response
8y
We appreciate your detailed feedback and are alarmed to read your accusations. We take matters of this magnitude very serious and hold our team members to a very high standard to ensure a productive, safe and positive work environment for our employees. We would like to gather more information regarding your experience. Please email our HR Manager, Chanse Moucka, at chanse.moucka@paycomonline.com with the details you shared here so we can begin to look into this matter internally.

Explore other reviews about Paycom

5.0
Jun 25, 2026
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CEO approval
Business Outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

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Paycom Response
1w
We're proud of the welcoming, collaborative culture at Paycom, and it's great to see that come through in your day-to-day experience. Thank you for sharing!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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