Great company, cares about employee success and happiness - Quality Assurance Specialist Paycom Employee Review

5.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

People here love to see others succeed. The environment is fun and there are a lot of great perks to working here, besides benefits and compensation. It's apparent that Paycom cares about the happiness of its employees, and they are constantly rewarding us for our hard work. I've recommended Paycom to many of my friends and former classmates. The opportunity to advance varies by department, but if you put in the time and work, it will happen quickly. Although there are so many employed by this company, I've always felt appreciated and that my work is valued.

Cons

I don't have any complaints

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Paycom Response
8y
Thank you so much for your review!

Explore other reviews about Paycom

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The work we do is challenging but is satisfying. $4 dollar lunches are great and I enjoy the people and managers I work with. We have gone through changes, but the changes are worth it and the tools we are provided keep us successful. The salary is great and top level, highly recommend working here if you love a challenge. I promise you’ll never be bored.

Cons

The workload and hours can be heavy at times, but the long-term gratification is worth it. Paycom is about long-term investment, and it requires patience and perseverance but it’s worth it, if you are strong enough.

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Paycom Response
5d
We’re proud to create an environment where meaningful work, strong resources and competitive compensation come together. We appreciate you taking the time to share your feedback!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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