One of the worst places to work in Oklahoma! Avoid at all costs and do not work in the PSD dept! - Payroll Specialist Paycom Employee Review

1.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay was decent and the benefits were good.

Cons

This place is just a big mess! Nobody really knows what they are doing here, and if you say something, nothing ever gets done about it. One of the biggest cons was the Paycom system, be ready to start submitting ticket after ticket because the system is such trash. If I were a client I would definitely not be using their system. Another con was the overload of work that payroll specialists have to take on. The training at this place is pretty horrible and you will just be thrown in without the proper training. You will face system error after system error! The worst part was asking someone a question and they would just tell you to ask someone else , so then you would ask another person and that person wouldn't know or tell you to ask someone else! I believe this all leads back to the lack of management from the CEO Chad Richison. He has a great company but doesn't really know what all is happening under him! He needs to just drain the swamp and get people that actually know what they are doing! Also, be careful with the reviews on here because most of them are done by new hires during training as an activity. This place just needs some help!

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Paycom Response
7y
We’re sorry to see your experience was not more positive. Paycom is recognized as top tier solution in the payroll and HR technology space thanks to the hard work and dedication of employees. Achieving and maintaining this status over the years requires continuous improvement and change. We regret this causes stress for some employees and will share your feedback regarding your time with the leadership team. We wish you the best in your future endeavors.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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