Great Opportunity - Anonymous employee Paycom Employee Review

5.0
Feb 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was recruited out of my previous company and it was a great decision for me! For me personally I was looking for a more challenging position. They have an amazing training program and continued training to help you succeed. I also have an awesome boss who doesn't micromanage and is extremely supportive. There's a lot of opportunity to make money and do really well. I also really enjoy the challenge of account management and sales and how each client uses the system differently, you learn something new all the time!

Cons

It is high stress and a lot of work. This job really isn't for everyone. If you're not good at time management and prioritizing you will not be a good fit. Its a huge learning curve because there's so much to learn in the system, every client uses the system differently based on industry, size, etc. so you could have all the training in the world but you'll really start learning once you're in the field. No job is perfect, everyone has their own struggles.. It is a lot of work and long hours upfront, I'd say for at least for 6-9 months but once you hit that mark it'll get much easier. Their vacation isn't the best and they really need to adjust the base salaries based on cost of living. The fact that a CRR in major cities like SF, LA or NYC is making the same base salary as someone in OKC is a little ridiculous and I know they can have a hard time recruiting because of it.

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Paycom Response
7y
Thank you for taking the time for leave your review and give your detailed feedback!

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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