One of the best - Team Leader Paycom Employee Review

5.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits Continuous growth and change Compensation Culture Professional development The growth that this company continues to experience is phenomenal. With that comes opportunities both personal and professional and it's unlike anything else I've ever experienced. Management is continuously finding ways that they can improve the customer service role day-to-day. The individuals that make up the senior management in the service department actually care about their employees. I can't say that I've worked in other places where they work each day to improve not only themselves but those that work in their department. This is the only place I've worked for that gives their employees the opportunity to be heard on several platforms and actually takes the feedback given and makes positive changes. This company has given me so many opportunities that I wouldn't have thought possible and I can't even begin to imagine where it will take me in the future. I'm so glad that I was given the opportunity years ago to join this company and that I didn't give up along the way!

Cons

Every job can't be perfect! This job does have some trade-offs which does include having to put in a little extra time every now and then. Management is continuously focused on improving work-life balance and doing everything they can to help their teams manage their day-to-day to prevent that!

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Paycom Response
6y
Thank you for the phenomenal review and sharing your experience with us. Your feedback is important for our continuous improvement and innovation as an organization.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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