Honest Review From an Employee of 3 Years...... - Transition Specialist Representative Paycom Employee Review

1.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

I learned a lot during my time at Paycom

Cons

This is, without a doubt, the most toxic work environment I have ever been in. Work-life balance is completely nonexistent. Working 8 hours a day is frowned upon, in fact, if you get in after 7:00 AM and leave before 6:00 PM for any reason you will be judged. The vacation policy is decent, but don't you dare think about using the time you've earned. The majority of employees have hundreds of vacation hours banked because everyone is either terrified to use them or legitimately don't have the time in their schedule. Now is where it gets interesting. Let me talk about the sales team...... *****MOST OF THE REVIEWS HERE COME FROM THE NEW HIRE SALES TRAINING CLASS***** They are told while they're at training (avg. tenure at this point is 1-2 months) they have to write a 5-Star review on Glassdoor Reps are told to promise all new clients that they will be at 2 major meetings (Kick-off and their first Payroll). However, sales managers then tell the reps they aren't allowed to go to any of those and leave it up to the implementation team to create a lie as to why they "couldn't make it". At the end of the day, prepare to be overworked and undervalued.

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Paycom Response
6y
We're sorry to see this as your experience; it always saddens us to see a current employee unhappy. As an employee-focused organization, we value each member of our team and strive to support their success. To ensure we are providing our team with the support and tools needed for them to grow, we encourage every member of our team to utilize multiple communication channels to share their experiences. Paycom challenges and stretches its employees, and with those challenges come tremendous opportunities, but none of that should be getting in the way of you taking your hard-earned vacation. We encourage you to reach out to your leaders, as well as your HR Business Partner, to discuss these sentiments and how we can help support your needs. We appreciate your sharing your experiences, and we're proud to have you on the Paycom team.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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