Be Aware of What This Opportunity Is. - Outside Sales Representative Paycom Employee Review

2.0
Feb 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Paycom provides great compensation including a high base salary, lucrative commission structure, and car/phone allowance. Additionally, their training program is a good crash course in SaaS sales. The Sales training team is very knowledgeable of the product and are gifted salespeople. Young and attractive work force that has its eyes set on financial success. Being surrounded by an intelligent sales team that was goal driven. Great product and Corporate is succeeding with their high growth strategy as they swim up market.

Cons

The fear. It is readily apparent from within the first few weeks of employment that this role does not have any job security. Local sales Managers are placed under an obscene amount of pressure to hit aggressive sales quotas as the company expands. This pressure, especially when quotas are being missed, is translated directly to the team of sales reps. All of these managers were promoted from within after a few years of success. Often times this leads to a talented sales professional being in charge of a green team, but lacking the EQ to manage effectively. In some offices, the manager is more equipped than others. There are rules in place that cause you to have easy deals from your territory poached by the manager and given to more experienced reps. The work life balance is nonexistent in year one. 25+ hours of training material per week on top of full job expectations from week one. Expect to work 60 hours minimum. Most of this is comprised of completing aggressive sales tactics that ultimately tick off a lot of companies in your territory. You must hit weekly metrics in terms of number of calls, emails sent, gifts sent, meetings set. This is tracked at an upper level of management and then pressure is placed on local managers to enforce. It creates a bully-like mentality within managers and there were sessions of chewing out employees. The company culture is “we are getting rich and so will you if you sell us your soul”. Management believes this mantra to their core. They will belittle you if your values are any different. You will be made to feel as a failure and told that you will never make good money at another company if you don’t succeed at Paycom. This role had me questioning my own sense of self worth and intelligence. I was in constant fear of being fired and watched 60% of my training class leave within their first few months. I was fired swiftly so that a large deal in my territory could be given to a more senior rep in my office. It was one of the best days of my life as I was freed from an occupation that crushed my sense of self worth. Also, as a footnote, this company has zero diversity. Be aware that leadership is openly conservative behind a thin veil of fake-liberal corporatisms to keep with the status quo.

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Paycom Response
5y
As you noted, we invest heavily in our employees and provide them with the training and tools needed to be successful. We’re proud of our employee-centric culture, and understand some people might find better fits elsewhere. We’re KPI-driven across the organization and hold leaders accountable to those standards. However, leaders are trained on how to have performance conversations in a productive and healthy manner. Lastly, our sales territories are absolutely protected. Your assessment does not match the culture we have worked hard to establish and we’d like to learn more. Please reach out to us at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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