Toxic... - Account Executive Paycom Employee Review

1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

benefits were okay but you still had a 60-day waiting period and car reimbursement was generous

Cons

This company is not diverse or inclusive, unfortunately. Very few BIPOC in client-facing roles. VERY toxic hustle culture mentality that does not support a work/life balance. Creative strategies are not encouraged, rather their rigid guidelines that do not work across the country. A certain type of person will thrive here, but not most, which is why the turnover is so high and all offices are always hiring. They prefer a personality type over people who are actually talented unfortunately because they require heavy compliance on their strategy. Scare tactics are used and if you are given a PIP, you may as well start looking for another job because no one survives them. They also don't use their own tech and that was very off-putting...

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Paycom Response
4y
We work to create a supportive, diverse environment and do not discriminate on the basis of race, gender, national origin, gender identity, sexual orientation or any other protected class. Additionally, Paycom launched our Better Conversations series last summer to build relationships and contribute to an inclusive environment. We also provide all employees with a designated HR business partner and multiple channels to share their concerns, all of which are consistently monitored. If you would like to provide any additional details, please contact our HR team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
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CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
1mo
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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