Impulsive Top-Down Leadership Decision-Making - Software Quality Analyst Paycom Employee Review

2.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The team members you work with are truly caring and passionate about helping each other get the job done.

Cons

It's with a heavy heart that I have to write this, not only for myself but to shed light on the many people that have been negatively impacted by the top-down leadership style at Paycom. So many employees were loyal to paycom in the tech department; they were ready and willing to work the many years required to retire with the company. In return, the company which relies so heavily on its tech department, decided to provide a mere month's notice to its tech employees to go from a hybrid (one day in the office per week) to a full-time office environment. When the employees cried out for help - pleading for more time to make arrangements to make this change possible - the company responded with "use your PTO," "no, we won't be paying a penny more to you to ease the financial burdens of this change," or "no relocation assistance will be provided." It's difficult to express how uncaring or cruel the company's response was to these pleadings for assistance. These employees wanted to continue to working for Paycom - no one wanted to be forcibly pushed out. All employees in the tech department were promised the terms of employment would remain the same. Perhaps if we had more time to make this change possible, it wouldn't have been so detrimental to our lives of us and our families. To top it all off, the company made this abrupt change in the middle of the holiday season. Even if employees wanted to find other employment, it is almost as if Paycom made this change purposely during a time of the year it is next to impossible to schedule interviews. In addition to Paycom refusing to compensate it's employees an amount comparable to the increase in commute costs, daycare costs, insurance costs, etc., they pay approximately 20-25% less than the national average salary commensurate with role and experience level. Many employees excused this because they were loyal to Paycom and believed in the company. Now, not only did the company completely break the trust of its employees, they are essentially giving demotions in pay to its entire tech department by not compensating for the increase in expenses due to this recent change. It is the EMPLOYEES that built paycom that are paying the ultimate price. And Paycom's responses continue to be "thank you for your comment. We want you to know we hear you," but they do absolutely nothing to properly act and show the employees that built Paycom that they (leadership) really do care. There is little else I can say... I'm speechless that something like this has happened. All I can do is advocate for the team members that I care so deeply for - we are the ones that are suffering. We are the ones that have to uproot our lives because Paycom decided to ONLY give one month's notice. It really could have been different. It could have been done the right way. Unfortunately, thought was not given in this situation. It was an impulsive decision. Thank you for reading.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
2d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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