Do NOT work here - PSD Specialist Paycom Employee Review

1.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

$4 lunches, cheap benefits, some coworkers

Cons

so many to list. First this company has literally no diversity in leadership! the job can be done remote but they refuse to allow it. The Team leads are really just bullies in a clique among themselves. You may find one or two co-workers you can tolerate but the rest are watching your every move and snitching on you. your team leader is going to micro-manage you from the time you clock in until the end of the day. PSD 1's spend over 4 weeks in training just to come out knowing nothing. the training does not apply to the everyday tasks. You can be assigned to watch for PSD seniors and above who receive over 50 emails, and your expected to clear your email before you can leave or stay after 5pm and finish. You can go to lunch with 5 emails and come back to 20+ They expect you to stay overtime and try to make you feel bad if you have kids and can't. You are not required to have your own equipment, and were told they would provide laptops if you didn't have one. when the the ice storm hit this week if you did not have a laptop you had to use your pto, or attempt to drive into the office even though it was too dangerous. This company is horrible, save yourself the stress!

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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