Senior leadership is inexperienced and doesn't know how to effectively communicate directions to their employees. Changes are made on a whim and everyone is expected to pivot quickly. It's hard to do when you have more than 6,000 employees in the organization. Senior leadership doesn't take the time to come down and talk to their employees. They remain hidden within themselves. There's no documentation within the departments and it makes for training new people challenging. Work efforts and goals are unrealistic. Normal functions that take other organizations years to accomplish are expected to be delivered in a month's time or less. Pay is on par with other organizations in Oklahoma and Texas, but trails other leading organizations. Changes at the top level leadership may help the organization turn around since many are inexperienced and have worked there when Paycom was young. The whole cloud averse way of thinking is backwards and so is the full return to office initiative. They lost some really good and talented employees because of these things.
