Good on Resume - New Client Setup Specialist Paycom Employee Review

3.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Looks good on resume and great for building experience

Cons

overworked, undervalued, underpaid, disastrous, avoid client facing roles at all costs

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Paycom Response
2y
At Paycom, we place great emphasis on cultivating an environment in which all employees can grow in their personal and professional development and feel supported and well-prepared in their roles. We'd like to learn more about your experience. Please contact our HR team at hrmgmt@paycomonline.com, and someone will be in touch.

Explore other reviews about Paycom

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The opportunity available to grow and upskill yourself is unlimited. The people you work with have the care and drive for continual improvement. You will find yourself surrounded by people that have a passion for ensuring that the product and customer service being provided are World Class. You will truly get what you give out of the experience - if you want to Win, Paycom is the place to do it.

Cons

The expectations are high because the standards are - if you are not internally motivated/don't enjoy a fast paced environment, you may not find the fulfillment you are looking for working for an organization that is continuously looking to excel and evolve.

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Paycom Response
3d
It’s great to see your experience reflect the driven people and meaningful opportunities that make Paycom a special place to grow and succeed.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
1mo
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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