They don't care about you - Paycom specialist III Paycom Employee Review

1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, but not good enough to compensate for toll this place takes on your mental health.

Cons

The work life balance is atrocious. The leadership structure for lower and middle management is a joke. There is so much turn over in the department that they won't tell you what the retention rate is, only that it "is improving." If you get onto a good team with a good TL, great, but good luck with that. To the HR member who reads this, yes, I shared concerns with my leadership. They did not care.

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Paycom Response
2y
We're sorry to hear about your experience, as it does not align with our belief in cultivating a supportive, healthy work environment that furthers the success and well-being of our team members. We believe that feedback leads to growth, and we continuously seek ways to enhance our workplace culture. We'd like the opportunity to learn more about your experience. We strongly encourage you to reach out to your HR Business Partner or utilize Paycom’s anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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