Always Watch Your Back.. You're not Safe - Product Analyst Paycom Employee Review

2.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The pros of working here are the same you see in most reviews. Benefits are good, lunch for $4 is decent, and you meet great co-workers who you trauma bond with. Outside of that.. there are not many pros.

Cons

Leadership is completely out of touch and heartless. The company is seemingly having a crisis and has been firing-happy within certain departments in the past year and a half. My situation was very eye-opening as my "firing" was more of a layoff or someone didn't like me (hence, always watch your back). I was asked to come to a meeting room, and once I sat down, I was told I was being let go for "performance reasons". In which the person who fired me left the room after the 30-second statement and left me with HR. HR never provided any proof of poor performance, nor could they answer the questions I had regarding my performance and since I the person who fired me left and never came back, I couldn't ask them any questions either. Instead, they insisted that the decision was final, and I was escorted out after almost 4 years with the company, and half of those spent in Leadership were on the other side of performance conversations before, knowing how they should happen and be documented. There had been no prior conversations regarding performance, no attempt to rectify or correct poor performance, and no documentation signed by me or given to me.

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Paycom Response
2y
Your review contains described experiences that do not reflect our values. We truly care for our team members and strive to foster an environment that prioritizes open communication and transparency. Please utilize Paycom's anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page, if you have additional feedback or wish to share more about your experience.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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