Gone down - Anonymous employee Paycom Employee Review

2.0
Dec 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and some of the people are nice. The company itself is a good company. I wouldn't recommend working in the payroll department at all.

Cons

So much. Paycom is growing so fast which is awesome but at the same time they are putting extra work on their employees. Working in the payroll department is by far the hardest most stressful job ever. When you don't know the answer to something your TL is in meetings all day especially during our busiest time of the year. No one helps. Paycom should start treating their employees like they do their clients. When a client threatens to term Paycom bends over backwards to keep them. If an employee puts their 2 weeks in they don't try anything to keep them. Paycom is going to continue losing good employees if things don't change. Paycom should value their good employees a lot more than what they do. I used to love working here and that feeling is gone almost to zero.

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Paycom Response
10y
Your review was sent to members of our senior leadership team and will be addressed. As you’re aware, our employees are our most important asset and we do everything possible to ensure they have the training and leadership available to be successful. We believe that happy and motivated employees equates to high customer retention, which is why we place such an emphasis on our benefits, perks and engagement strategies. Based off employee feedback, we are assessing possible changes within your department. We encourage you to please visit with your supervisor and a member of our HR team to discuss any concerns you may have.

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5.0
Jun 26, 2026
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Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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