Unbelievably toxic culture - Sales Representative Paycom Employee Review

1.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Money could be good….if you can deal with psychotic micro-managing from their corporate office…but something like 90% of sales reps either quit or get fired during their first year

Cons

The single most toxic workplace I’ve ever experienced. Get ready to work 70+ hours a week in a territory that’s been heavily prospected, with corporate leaders staring down your neck every second of every day, looking for a reason to fire you. Every single rep I ever met is terrified that they’ll be next to get fired. Motivation is fear-based, and that’s by design. Has the feel of a scammy multi-level marketing company on the inside. Corporate HQ cares more about how much you’re drinking their kool aid than your actual financial performance, and star reps are constantly being fired on minimal notice. President’s Club means nothing in terms of job security, and they’ll start interviewing your replacement the second that they think you had one bad week. The whole “our sales reps are so rich” image that they push so hard is fools gold. Clawbacks are common, stock gifts don’t vest for years and years (they know you won’t be around long enough for them to vest), and they won’t hesitate to pull reps off of deals and fire people on the spot. When I first opened my desk drawers, I found business cards from 4 prior reps who didn’t last longer than 8 months

avatar
Paycom Response
1y
At Paycom, our HR and leadership teams are here to support our employees and deliver on our commitment to fostering an employee-centric culture. We place a strong focus on performance and work ethic, for we believe they are a significant part of the foundation of our success. Although we understand certain work environments aren't for everyone, we strive to cultivate a positive space that creates ample growth opportunities for our employees. We prioritize open communication between team members and leadership and sincerely hope you have been proactive in sharing your concerns with your HR business partner and direct leader. If you have not, we encourage you to do so.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

avatar
Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
See reviews by: Helpful|Rating|Date|All