Stepping Stone - Senior Payroll Specialist Paycom Employee Review

3.0
Jan 8, 2016
Recommend
CEO approval
Business Outlook

Pros

You'll learn valuable lessons in how to pursue a future career elsewhere

Cons

Inexperienced Senior Management Team, Work life balance, favoritism, unrealistic expectations.

avatar
Paycom Response
10y
We are incredibly fortunate to have an outstanding group of employees and for that reason, we give perks and benefits that exceed what most businesses offer. We listen and react to employee feedback. This year we implemented a number of innovative ideas given to us by our employees. Last year, we increased our PTO schedule as a result of their feedback. Regarding our leadership, we host routine trainings for everyone in a leadership position and we do this to ensure each team leader has the knowledge and tools to create a positive and cohesive atmosphere. We hope that you gave tangible examples of the negative comments you mentioned in your exit interview so we can take action. Lastly, our employees have provided feedback that they love getting an all-expense paid mini-vacation for our Year End Party. We appreciate your five years of service for Paycom and wish you the best in future endeavors.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

avatar
Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
See reviews by: Helpful|Rating|Date|All