Rose Tinted Glasses - Anonymous employee Paycom Employee Review

1.0
Mar 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I initially applied because I heard about the wonderful culture Paycom had to offer. I am thankful for the personal relationships I have made with the individuals I have met. Additionally, no co-pay for mental health services has been extremely beneficial. Unfortunately I have needed to talk to my therapist about work weekly.

Cons

Paycom does little to show its commitment to prioritize culture and employee growth, wellbeing, & success. Very few leaders foster a positive environment of transparency and open communication. We are often blind sided by abrupt corporate change that has little consideration for the most important asset to the company- its employees. You will be asked to drive to work in hazardous road and weather conditions despite the company being fully capable of functioning out of office. You will be asked to provide a note from your doctor no mater how much Sick Leave you put in. You will be asked to work mandatory overtime because your department is incredibly behind and understaffed due to “restructuring” or layoffs. The company will respond to low scoring reviews urging people to provide feedback to Human Resources, but I personally have found HR to be dismissive and combative when feedback and concerns are reported. Every time I have talked to HR I have wished I never reported my concerns due to how I was treated in the meeting. Leadership will ask for your input, thoughts, and concerns and retaliate by claiming you are being “negative towards the company.” You will be censored and monitored here. There is no sense of belonging because this is a toxic work environment.

avatar
Paycom Response
1y
At Paycom, we're constantly evolving to meet the changing needs of our organization and clients, and we believe that our business goals and our commitment to our team members are not mutually exclusive - in fact, investing in our employees is essential to delivering exceptional service to our clients. We have not experienced layoffs, in fact, we’re still hiring across many of our departments. We're disappointed to read your review, as we hold our HR team to a high standard of providing exceptional guidance, support and resources to our employees. We recognize the value of feedback and appreciate our team members that provide it. We’d like to learn more about your experience and encourage you to initiate a conversation with your leader or utilize our anonymous reporting hotline, which can be found here: https://payc.me/governance.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

avatar
Paycom Response
3w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Paycom Response
4w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
See reviews by: Helpful|Rating|Date|All