Could Be Better - Specialist Paycom Employee Review

3.0
Mar 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay with frequent raise opportunities depending on your position. $1/pay period health insurance. For the most part everyone works really hard except a few bad apples. Extensive training that continues throughout employment. Can move up fairly quickly if you are willing to put yourself out there. Most senior management have worked their way up and are willing to do the same work as everyone else.

Cons

INTENSE work load. It seems like everyone is extremely stressed out right now. Seeing people in tears isn't incommon recently. Client load per specialist just isn't realistic as we have continued to grow and now sell to larger clients who on average have a large amount of products. Now that sales reps are targeting larger companies client load needs to be re-assessed. Clients on average have a lot more products than before which means specialists need to spend more time with them to ensure we provide the customer service we pride ourselves on. There are unrealistic expectations that are causing great employees to burn out. I often wonder if it is worth it myself. People higher up in the company have no problem expressing their religious views during company wide meetings. At our annual Paycom Prom everyone was led in prayer before the meal. I felt extremely uncomfortable by this. I am not religious and do not usually participate in such activities but I felt pressured to in this environment. As a company with 1000+ employees I expected those types of things to not be discussed on a company wide level.

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Paycom Response
10y
Working at Paycom isn’t for everyone and does require added effort, but this is what a company with 49% growth looks like. It takes a person that is willing to put in the hard work and we appreciate your willingness to provide exceptional service. Our compensation structure is highly competitive and is in-line or better than averages posted by the Department of Labor. As a company, we support diversity and an individual’s right to religious beliefs. We treat everyone with the same respect and consideration, regardless of their religion (or lack thereof). We recognize your concerns and will pass these onto members of our senior leadership team.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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