IT Team Lead - Anonymous employee Penn State Health Employee Review

Action is never taken to remove people with "outdated talent" from positions, so people remain in their roles for decades and are never re-educated or prompted to improve themselves. There are a lot of leadership roles that overlap and have undefined ownership, so the levels of bureaucracy make it impossible for a motivated person to navigate. Business processes are interrupted and unwieldy. No sense of ownership. Good managers give up. Bad managers thrive by bullying those who take initiative. Most employees do not make eye contact and rarely smile at each other -- I think this speaks volumes.